anyone else measure team health by how long it takes a non-technical person to answer a basic data question?

had a client once where the ops manager could just... answer things. revenue by region, churn this month, whatever. no ticket, no slack message to the data team, just opened metabase and pulled it herself i've been thinking about that a lot lately because most places i go into are nothing like that. analyst gets pinged for stuff that really shouldn't need an analyst and the weird part is the founders usually already know. they just keep reaching for the same fixes what does that number look like at your company? submitted by /u/nickvaliotti [link] [comments]